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Support for Your ESG Journey

Customer Success works with you to set up your ESG data collection and reporting process to best enable high data fill rates and timely response rates. Once data has been submitted, the team is available to explain analytics, benchmarking, and action planning so that you can continue your ESG journey with confidence.

As companies onboard to the Novata platform to enter their data, our Onboarding team is ready to assist with training sessions, metric guidance, and best practices from the broader Novata team and user community. Users also have access to chat, email support, and our Knowledge Base.

With Novata, you can be confident in your ESG journey. Backed by deep subject matter expertise and insights from thousands of private companies, our in-house team of ESG experts offer data strategy, reporting, regulatory, and carbon management solutions designed for measurable business outcomes.

Working with our Sustainability Advisory Council, General Partners Advisory Committee and partners, Novata is developing a best-in-class ecosystem to ensure private markets have easy access to the insights, tools, and relationships you need to achieve your ESG goals.


We Take Security Seriously

Novata is proud to have implemented the necessary policies and controls to be ISO 27001 certified and to achieve SOC2 Type II compliance across the trust principles of Security, Confidentiality, and Availability.

Related Resources

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2024 Novata ESG Metrics Guide

April 17, 2024

Identifying the ESG metrics that matter to stakeholders is foundational to a company’s ESG journey. The Novata ESG Metrics Guide provides visibility