Novata Subprocessor List

Last Modified: January 27, 2025

Novata, Inc. and Novata UK Limited use certain subprocessors to support the delivery of the Novata services. The following is a list of the name(s), locations(s) and activities of the suppliers to Novata, Inc. and Novata UK Limited.

Technology Suppliers

Entity Name Purpose / Services Provided Country
Amplitude Provides metrics relating to application usage United States
Arcadia Power, Inc. Provides user data collection and upload services via an API United States
Atlassian Provides tools to help plan and deliver software, specifically ticket and backlog management, and internal process documentation United States
Avalara Sales tax compliance software United States
AWS Provides infrastructure and hosting for Novata’s apps and services United States
BinaryDefense Security Operations Center and 24/7 Security Monitoring United States
Browserstack Facilitates testing of Novata’s apps and services United States
Climate Neutral  Carbon footprint estimation software  United States
DataDog Provides monitoring and observability metrics, including real user monitoring to identify and debug defects United States
DealHub Ltd. Provides tools for facilitating signing of contracts by clients  Israel
DocuSign Digital contract ratification, geo-tracking, signature and IP address collection United States
Flatfile Inc. Provides user data collection and upload services via an API United States
Gong Provides recording and transcription of customer conversations when permission is given United States
Google Search Engine Optimization, Workbench Keyword Management, Ad Placement, Collaboration Tools including email, document sharing and document creation United States
HubSpot Provides customer insight, sales and support tools United States
LaunchDarkly Manages feature flag configurations United States
Loopio Provides RFP and security questionnaire automation services Canada
Metabase Data visualization and reporting platform for custom reporting United States
Metomic Data Loss Prevention tooling and reporting services United Kingdom
Microsoft Code Repository Services, Collaboration tools including document creation and modification, Security Incident & Event Monitoring (SIEM), and Windows Device Management  United States
Okta Manages user identities, credentials, and access to corporate applications  United States
Oso Security Provides user access control and authentication services United States
Planhat Provides customer insights and trends based upon defined data sources within the Novata platform United States
ProofPoint Data Loss Prevention tooling and reporting services United States
Qualtrics Survey tool that collects information about customers and potential customers who choose to submit a request United States
Segment Collects platform and feature usage information from the Novata platform for analysis by Planhat to assist in feature development and refinement priority United States
Sisense Data visualization and reporting platform for custom reporting United States
Slack Provides internal communication for staff at Novata United States
Snowflake Data warehousing platform utilized for ingestion, analysis, trending, and customer data access via SSDS functionality United States

Professional Service Suppliers

Entity Name Purpose / Services Provided Country
2X, LLC Marketing Automation partner supporting campaign management United States
Arcgate Technologies Data and technology support services India
Binary Defense Security Operations Center, Threat Management, Security Observability United States
Cyphr Solutions Inc. IT helpdesk and support services United Kingdom
Hiro Strategic and creative brand design solutions. United States